Patient Service Associate-CO-Primary Care Powell

Ohio State University Physicians, Inc.•Powell, OH

23d•$17 - $25

About The Position

OSUP Community Medical Group Employment OSUP Community Medical Group operates primary and specialty care practices in central and regional areas within Ohio. As part of the buckeye community OSUP Community operates with the support of OSU Physicians Medical Group and Ohio State University Wexner Medical Center. OSUP Community creates a personal environment with comprehensive benefits, so you won't have to compromise on the things you love. The anticipated start date for this position will be in early Febraury 2026. Our culture We foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community. Our benefits We know that having options and robust benefit plans are important to you. We prioritize the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP Community Medical Group employee, you will be eligible for these various benefits depending on your employment status.

Requirements

High School diploma or equivalent
One year of customer service experience
Skill in problem solving, and ability to manage multiple priorities
Ability to convey information both in writing and verbally.
Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service.

Responsibilities

The Patient Services Associate is responsible for coordinating and providing patient support services such as answering phones, directing calls, greeting patients/visitors, maintaining patient medical records via EMR or paper charts, assisting with patient scheduling, performing office functions, and handling patient payments as applicable.