Patient Service Coordinator - Primary Care
About The Position
Serve patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.
Requirements
- High school diploma/GED equivalent, OR a minimum of 2 years customer service experience preferred
- Positive, customer-focused approach, with commitment to providing excellent patient care
Nice To Haves
- Relevant experience in a fast-paced medical office highly preferred.
- Epic experience preferred.
Responsibilities
- greeting patients
- answering routine questions
- registering patients
- maintaining records and accounts
- facilitating communication between patients and healthcare providers
- ensuring efficient office operations
- scheduling appointments
- responding to incoming correspondence from patients, caregivers, healthcare providers
Benefits
- competitive benefits program designed to ensure work/life balance
- career development and growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
