Patient Service Associate - EmUrgentCare, Guilderland
About The Position
Patient Service Associate, Guilderland EmUrgentCare Join our team and be part of something BIG. Imagine how good it would feel to provide state-of-the-art care to people who need it each day. World-Class specialty care closer to home. Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our Front Office team as a Patient Service Associate. An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. This is a full-time position (36 hours/week) structured as three, convenient, 12-hour shifts. This is an onsite position at our Guilderland location, with some, reimbursable, travel required.
Requirements
- High school diploma or equivalent required.
- No experience required.
Nice To Haves
- Excellent customer service skills preferred
- Experience using an electronic health record and Microsoft Office a plus!
Responsibilities
- Assist all patients that report to the front desk
- Greet patients in a prompt, courteous and professional manner
- Interact with a diverse patient population
- Utilize the electronic medical record to maintain patient records via scanning or registration
- Attend appointments, collect copayments, and other necessary information at time of check-in
- Answer incoming phone calls and direct appropriately to team members
Benefits
- Paid hands-on training
- Opportunities for growth within the Albany Medical Center family
- Medical Coverage (CDPHP), Dental and Vision plans available
- Located on main public transportation lines
- Paid Time Off
- Tuition Reimbursement
- AMC Pension Plan and 403B Retirement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
