Patient Scheduling Specialist
About The Position
The Ponca Tribe of Nebraska is a federally recognized Tribe with its ancestral homeland located in Niobrara, NE. The Tribe does not have a reservation in the classic definition; rather, the Ponca Restoration Act defined its jurisdiction as a ‘Service Delivery Area’ comprised of 15 counties throughout parts of Nebraska, Iowa, and South Dakota. Within its Service Delivery Area, the Tribe offers a broad range of health, social, educational, and cultural services. The primary purpose of this position is scheduling appointments utilizing the EHR Software and to serve as backup for patient registration. Provides patient centered care while interacting with Patients.
Requirements
- High school diploma or GED.
- One year of office experience.
- One year of experience in an outpatient clinic.
- Computer proficiency in Microsoft Word, Excel, and PowerPoint programs.
- Excellent written and oral communication skills.
- Successfully pass drug and alcohol test testing, , education, character, and criminal background check
- Able and willing to travel.
Nice To Haves
- Associates degree in medical office administrative assistance or related field.
- Valid driver’s license and be insurable.
- One year of experience of medical office coordination.
- One year of experience working with Native Americans or Native American organizations.
Responsibilities
- Schedule and maintain daily provider/ patient appointments schedules for all providers, based on established scheduling guidelines.
- Monitor all incoming calls for medical appointments and medical emergencies and respond accordingly.
- Confirm all registration information with patients, enter updates and verify all data necessary for patient registration.
- Provides timely feedback to Supervisor/Health Administration staff regarding any disruptions in services or quality of care.
- Print out various reports utilizing EHR, which, includes but is not limited to the scheduling package, registration reports, 3rd party coverage information, etc.
- Provide general clerical office support and assists where necessary to ensure an orderly flow of patient care.
- Enforce all patient confidentiality, HIPAA and privacy regulations.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
