Patient Scheduling Representative - Family Medicine

University of Wisconsin Hospitals and Clinics Authority•Cottage Grove, WI

30d•$19

About The Position

Join the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Representative to: Schedule appointments via phone, in-person or electronic correspondence. Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. Make outgoing phone calls to patients to schedule their appointments. Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Requirements

Minimum - High school diploma or equivalent.
Minimum - Six (6) months of previous experience in an office or customer service environment.

Nice To Haves

Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person

Responsibilities

Schedule appointments via phone, in-person or electronic correspondence.
Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
Make outgoing phone calls to patients to schedule their appointments.
Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.