Patient Scheduling Representative

University of Wisconsin Hospitals and Clinics Authority•Beaver Dam, WI

1d•$20

About The Position

Work Schedule: Part-time, 90% FTE, day shift. Monday – Friday between the hours of 8:30am – 5:00pm, one day off every pay period. No weekends are required. Hours may vary based on the operational needs of the department. Pay: Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Representative to: Schedule appointments via phone, in-person or electronic correspondence. Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. Make outgoing phone calls to patients to schedule their appointments. Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Requirements

High School Diploma or equivalent Required
6 months previous experience in an office or customer service environment Required

Nice To Haves

Associate's Degree
Bachelor’s Degree in Business Administration, Healthcare, or other related field Preferred
Previous experience working in healthcare Preferred
Previous experience scheduling of patients Preferred
Previous experience with answering phones, greeting clients and customers in person Preferred

Responsibilities

Schedule appointments via phone, in-person or electronic correspondence.
Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
Make outgoing phone calls to patients to schedule their appointments.
Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.