Patient Scheduling Coordinator - Adult Neurosurgery

University of Wisconsin Hospitals and Clinics Authority•Middleton, WI

22h

About The Position

Join the #1 hospital in Wisconsin where you’ll be the gateway to remarkable healthcare by providing excellent phone-based customer service! This is a great role to start your career with UW Health. This position offers a wide range of growth opportunities to staff members dedicated to serving our patients. We are seeking a Patient Scheduling Coordinator to: Facilitate and coordinate the care of our patients through effective and timely scheduling. Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures. Evaluation of scheduling policies and procedures. Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. Act as a liaison with leadership to determine scheduling resource needs.

Requirements

Minimum – High school diploma or equivalent.
Minimum – One (1) year of previous experience working in an office or customer service environment.

Nice To Haves

Preferred – Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
Preferred – One (1) year or more of electronic medical scheduling.

Responsibilities

Facilitate and coordinate the care of our patients through effective and timely scheduling.
Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.
Evaluation of scheduling policies and procedures.
Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
Act as a liaison with leadership to determine scheduling resource needs.