Patient Scheduling Coordinator
About The Position
As a Patient Scheduling Coordinator for the Radiology Department at Oneida Health Hospital, you will play a vital role in coordinating and scheduling Radiology and Cardiology procedures. Your responsibilities will include working closely with ordering offices, coordinating surgeries and diagnostic exams, responding to urgent situations, maintaining effective relationships with staff and physicians, and ensuring efficient communication via telephone and email. The ideal candidate will possess a pleasant disposition, excellent multitasking abilities, and a commitment to providing exceptional patient care.
Requirements
- High school diploma or equivalent (Required).
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work effectively in a fast-paced office environment.
- Attention to detail and accuracy in documentation.
- Ability to prioritize tasks and manage time efficiently.
- Customer service-oriented approach with a focus on patient satisfaction.
Nice To Haves
- Experience in medical terminology (Preferred).
- Clerical experience: 1 year (Preferred).
- Familiarity with medical terminology (Preferred).
- Proficiency in computerized scheduling systems.
Responsibilities
- Coordinate and schedule Radiology and Cardiology procedures as designated by physicians, utilizing computerized scheduling systems.
- Work collaboratively as part of the team within the Radiology Department to ensure smooth operations and patient flow.
- Recognize and respond appropriately to urgent situations per protocol to ensure patient safety and satisfaction.
- Establish and maintain effective working relationships with staff, physicians, and management across various medical departments.
- Document work processes as required to maintain accurate records and ensure compliance with departmental protocols.
- Ensure efficient telephone and email communication to facilitate scheduling and address inquiries from patients and other stakeholders.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
