Patient Scheduler
About The Position
Job Summary: To facilitate provider schedules to maximize customer service, patient access, provider productivity, and business operations. To complete the pre-registration process including using practice management software to capture accurate demographics. To make referrals for financial counseling and/or physician referrals/authorizations/certifications. Knowledge, Skills & Abilities: Knowledge of office procedures. Verbal and written communication skills. Interpersonal skills. Skill in the use of computers and relevant software applications. Ability to work in a team environment.
Requirements
- High School Diploma/GED
- NA
Responsibilities
- Maintains current and up-to-date knowledge of patient scheduling software, ARG's (appointment request guidelines) for the providers they schedule for, and standard operating procedures for pre-registration and scheduling of patient appointments.
- Pre-registers all new patients scheduling appointments with 95% accuracy.
- Obtains demographic data for the referring physician when patient is scheduled, including reason for visit, and documents reason.
- Verifies patient's insurance either electronically or by phone to ensure that insurance is active and to communicate to the patient what they will pay at time of service.
- Completes data entry of pre-registration notes into the scheduling system.
- Utilizes access resource guidelines/scheduling protocols to determine need for financial counseling.
- The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
1-10 employees
