Patient Scheduler

RADIOLOGY LTD LLC • Tucson, AZ

12d • $16 • Hybrid

About The Position

Do you have Call Center or Medical Scheduling experience? Do you like Monthly performance incentives? Do you enjoy helping people? We have a position for you with our Patient Scheduling team and offer a new starting wage ($16 minimum with increases based on experience and skills) We offer a work from home opportunity after successful completion of in-person training (usually 60 days) in Tucson AZ and demonstrated performance. Radiology Ltd. - a 500-employee medical imaging organization located in Tucson AZ seeks Full Time Patient Schedulers to join our growing team. Hours are Monday, Tuesday, Thursday, Friday 8:30 AM - 6:30 PM and Saturday 9:00 AM - 1:00 PM. Our call center is on the East Side of Tucson. Training is not remote. This full-time position provides patients with their first impression of our service oriented company. As a key component of a successful organization, and we are looking for individuals that can thrive in a fast-paced collaborative environment with the following qualities: Focused and open to applying new information Adaptable to change and receiving performance feedback Excellent telephone etiquette and communication skills Ability to show empathy and compassion for our patients Prior call center experience and medical terminology are helpful, but not required Bilingual (English/Spanish) is helpful, but not required

Requirements

• High School or GED required at the time of hiring
• Must be able to pass a General Skills Assessment test
• Must be computer literate, dual screen experience helpful
• Must pass background check and drug screen

Nice To Haves

• Prior call center experience and medical terminology are helpful, but not required
• Bilingual (English/Spanish) is helpful, but not required

Responsibilities

• Accept inbound and make outbound calls at a dedicated workstation for an 8-hour shift
• Adhere to a set work schedule
• Meet established metrics for quality and productivity

Benefits

• We offer full benefits including medical, free dental, vision, life insurances, 401(k), paid time off, short- & long-term disability, telemed services as well as other work site benefits!
• We have employee events throughout the year for all staff including an annual family picnic, group hikes, walks and community service events.
• Annual bonuses and merit increases are part of our compensation package.
• Monthly bonus program based on performance
• Promotional opportunities available after 6 months
• Paid Time off and paid sick leave after 90 days
• Opportunity to excel in a positive supportive environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED