Patient Safety Technician
About The Position
Responds to supervisor, Lead BHT, and charge nurse on duty in order to continually monitor safety and interact appropriately with adult and adolescent patients on a 24/7 behavioral health care unit. Participates in Seclusion and Restraint (S&R) activities, when necessary to maintain safety. Responsible for completing all S&R documentation, as well as any necessary incident reports for every occurrence. Interacts respectfully and in a dignified manner with all patients, staff, visitors, etc. Remains calm in crisis situations. Ensure safety is the first priority and be the first to respond in a crisis situation. First to respond to crisis situations and situations in which a patient is displaying unsafe behavior. Redirect patient(s) behavior in a firm, yet respectful manner, participate in verbal-de-escalation, and work as a team to implement Handle with Care (HWC) non-violent interventions to fidelity. Responsible for maintaining patient confidentiality (HIPAA and 42-CFR). Responsible for routine tasks around the unit, as directed by supervisor, Lead BHT, or charge nurse on duty. Attend staff meetings and trainings as requested by supervisor. Assist with maintaining unit cleanliness. Monitor patient behaviors and interactions.
Requirements
- High School Diploma or equivalent.
- Two years of experience interacting directly with individuals in a behavioral health setting required.
- Able to manage stressful situations and display appropriate work demeanor and boundaries.
- Demonstrate excellent customer service
- Must maintain high standards of ethical and professional conduct, while adhering to agency policies and procedures.
- Strong oral and written communication skills.
- Ability to work both independently and as part of a team in a fast paced environment.
- Ability to pass Level II Background clearance, drug test (CBHC is a drug free workplace).
- Valid FL driver’s license, insurance, and safe driving record.
Responsibilities
- Monitor safety and interact appropriately with adult and adolescent patients
- Participate in Seclusion and Restraint (S&R) activities
- Complete all S&R documentation and incident reports
- Interact respectfully with all patients, staff, visitors
- Remain calm in crisis situations
- Respond to crisis situations and unsafe behavior
- Redirect patient behavior, participate in verbal de-escalation, and implement Handle with Care (HWC) interventions
- Maintain patient confidentiality (HIPAA and 42-CFR)
- Perform routine tasks around the unit
- Attend staff meetings and trainings
- Assist with maintaining unit cleanliness
- Monitor patient behaviors and interactions
Benefits
- Full-time
- Dental, vision, health, and life insurance.
- Employee Assistance Program (EAP).
- Employer sponsored contribution to Health Savings Account (HSA), with qualifying insurance plan.
- Paid Time Off (PTO).
- 11 paid holidays.
- Must meet eligibility requirements
- 403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements.
- Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligible, and Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
