Patient Revenue Cycle Senior Coordinator
About The Position
The Ohio State University's College of Dentistry seeks a Patient Revenue Cycle Senior Coordinator to join the Patient Revenue Cycle Services team. This position is an important function in the health care delivery system. Reporting to the Manager of Patient Financial Services, this position provides support for registration and daily financial operations and helping to support our team. This is a full-time, on-site position working Monday through Friday, 7:30am to 4:30pm. This position will serve the patients of the College of Dentistry by verifying insurance coverages, pre-authorizations, and performing cashier and collections functions. The proportion of time this position will perform each of these functions varies based on the needs of the clinics. Additional responsibilities include answering phones; registering, scheduling, and greeting patients; verification and interpretation of insurance coverage; processing of patient payments; serves as liaison between doctors, patients, and payers. The final candidate must successfully complete a background check and drug screening.
Requirements
- Two years’ experience in customer service or communications, analyzing and interpreting information, operation of computer and related peripheral equipment, and information research and analysis
Nice To Haves
- 4-6 years’ experience customer service with direct (in-person) contact, preferably Healthcare, Dental/Medical office environment
- experience using computers to generate a variety of materials ranging from basic to complex
- considerable data entry experience with a high level of proficiency using Microsoft Office (Word and Excel)
- ability to use basic office equipment such as fax machines, copiers, printers, laminators
- a high level of verbal and written skills
- ability to contribute and work within a fast-paces team environment
Responsibilities
- verifying insurance coverages
- pre-authorizations
- performing cashier and collections functions
- answering phones
- registering, scheduling, and greeting patients
- verification and interpretation of insurance coverage
- processing of patient payments
- serves as liaison between doctors, patients, and payers
Benefits
- Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
