Patient Representative - Orthopedics Clinic

Methodist Health System • Dallas, TX

6d

About The Position

Job Description: Greets and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff. Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune’s Best Workplaces in Health Care 2025 Great Place to Work Certified 2026-2026 Glassdoor’s Best Places to Work 2025 TIME’s Best Companies for Future Leaders 2025 Military Friendly – Gold Employer 2025 Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025 Becker’s Healthcare Top Places to Work in Healthcare 2025 Newsweek’s Greatest Workplaces 2025

Requirements

• High school education or equivalent
• 2 years in a front office using EMR software
• Working knowledge of medical terminology and coding

Responsibilities

• Greets patients in a prompt, courteous and helpful manner
• Check in patient
• Check out patients
• Review insurance cards
• Collect co-pays
• Ensures a balanced cash drawer
• Inputs any charges into patients accounts
• Create estimate if one does not exist
• Check for referrals attached to appointment (if applicable)
• Schedules any follow up, post op, new problem, procedure and new patient appointments
• Verifies and updates demographic information
• Registers new patients into the system (if a chart does not already exist), and collects all demographic & insurance information
• Answer telephone calls, takes messages and routes to the appropriate team member via telephone encounter
• Maintains a clean and neat work area and reception area
• Ability to cover at other locations within Methodist Orthopedic Specialists

Benefits

• medical
• dental
• vision insurance
• matched retirement plan
• employee wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees