Patient Representative

Wolfe Eye Clinic•West Des Moines, IA

8d•Onsite

About The Position

At Wolfe Eye Clinic, we create Better Vision for a Better Life. We have an immediate opening for a full-time Patient Representative based in our West Des Moines clinic. Responsibilities include: Greeting patients and visitors and providing courteous, caring, and professional assistance during their clinic visit. Patient registration and dismissal. Answering telephone calls in a clear professional manner. Making, canceling, and rescheduling patient appointments. Gathering, verifying, and entering demographic and insurance information. Collecting payments and issuing receipts. Opening and/or closing the clinic according to scheduled rotation. Maintaining patient records according to HIPAA guidelines. Effectively interacting with co-workers, physicians, and patients. Performing other duties as needed.

Requirements

Ability to demonstrate strong patient service skills.
Ability to effectively enter information into a variety of computer programs.
Ability to portray a professional attitude and appearance.
Ability to demonstrate strong verbal and written communication skills.
Ability to thrive in a fast-paced environment.

Nice To Haves

Previous experience in a medical office.
Previous experience with an electronic medical record or medical office software.

Responsibilities

Greeting patients and visitors and providing courteous, caring, and professional assistance during their clinic visit.
Patient registration and dismissal.
Answering telephone calls in a clear professional manner.
Making, canceling, and rescheduling patient appointments.
Gathering, verifying, and entering demographic and insurance information.
Collecting payments and issuing receipts.
Opening and/or closing the clinic according to scheduled rotation.
Maintaining patient records according to HIPAA guidelines.
Effectively interacting with co-workers, physicians, and patients.
Performing other duties as needed.