Patient Relations Representative Part-Time
About The Position
The Patient Relations Representative reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The representative supports the hospitals service recovery program by partnering with leadership and staff in teaching, coaching, consulting and role modeling behaviors that support patient satisfaction and service excellence and serves as the patient advocate.
Requirements
- 1 year health care experience
- 1 year customer service experience
- Superior interpersonal skills
- Customer focused work ethic
- Skilled in analysis of objective and subjective information
- Demonstrates sound judgment and decision-making skills
- Skilled in organizing, planning and completing projects
- High school diploma or equivalent
Nice To Haves
- Bachelor's Degree
Benefits
- We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
