Patient Relations Representative

Gastro Health • Hollywood, FL

10d

About The Position

Gastro Health is seeking a Full-Time Patients Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time off Rapidity growing team with opportunities for advancement Competitive compensation Benefits package

Requirements

• High school diploma or GED equivalent
• 2+ years medical administration experience preferred
• eClinicalWorks (eCW) experience desired

Responsibilities

• Answer all incoming calls and route them to appropriate personnel; take messages and send tasks, as necessary.
• Schedule, confirm, and cancel office appointments as patients call in.
• Coordinate all aspects of hospital consults called in.
• Schedule recall appointments.
• Manage use of telephone service.
• Reschedule no-show appointments.
• Pick up voicemail messages on a daily basis, every hour on the hour.
• Maintain coverage to reflect correct information for the day.
• Other duties as assigned.

Benefits

• 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
• Discretionary profit-sharing contributions of up to 4%
• Health insurance
• Employer contributions to HSAs and HRAs
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Voluntary life insurance
• Voluntary disability insurance
• Accident insurance
• Hospital indemnity insurance
• Critical illness insurance
• Identity theft insurance
• Legal insurance
• Pet insurance
• Paid time off
• Discounts at local fitness clubs
• Discounts at AT&T
• Tickets at Work that provides discounts on concerts, travel, movies, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees