Patient Registration - Bettendorf
About The Position
We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day. In this position, you'll be responsible for duties related to the opening and closing of the office, welcoming and engaging our patients, and ensuring that they are accurately checked in and checked out. You'll verify their account and insurance information, collect payments, and assist them in completing paperwork. ORA holds all of our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a member of our Patient Registration team, you're the first and last interaction that each patient will have during their visit to our clinics.
Requirements
- High school diploma or equivalent
- Excellent interpersonal, oral, and written communication skills
- Ability to organize and prioritize tasks effectively and accurately
- Flexibility to work some evenings and Saturdays
- Ability to travel to other ORA locations as needed
Nice To Haves
- Previous customer service experience in a medical office setting
Responsibilities
- Duties related to the opening and closing of the office
- Welcoming and engaging our patients
- Ensuring that patients are accurately checked in and checked out
- Verifying account and insurance information
- Collecting payments
- Assisting patients in completing paperwork
- Maintaining patient confidentiality
- Complying with all HIPAA rules and regulations
Benefits
- Click here for more information about the benefits offered as part of our employment package with ORA Orthopedics. Please note that some benefits are dependent upon the position and employment status held: https://flimp.live/ORAOrthopedicsBenefitSummary
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
