Patient Registration - Bettendorf

ORA Orthopedics • Bettendorf, IA

1d • Onsite

About The Position

In this position, you'll be responsible for duties related to the opening and closing of the office, welcoming and engaging our patients, and ensuring that they are accurately checked in and checked out. You'll verify their account and insurance information, collect payments, and assist them in completing paperwork. ORA holds all of our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a member of our Patient Registration team, you're the first and last interaction that each patient will have during their visit to our clinics.

Requirements

• High school diploma or equivalent
• Excellent interpersonal, oral, and written communication skills
• Ability to organize and prioritize tasks effectively and accurately
• Flexibility to work some evenings and Saturdays
• Ability to travel to other ORA locations as needed

Nice To Haves

• Previous customer service experience in a medical office setting

Responsibilities

• Duties related to the opening and closing of the office
• Welcoming and engaging our patients
• Ensuring that patients are accurately checked in and checked out
• Verifying account and insurance information
• Collecting payments
• Assisting patients in completing paperwork
• Providing high-level care
• Maintaining patient confidentiality
• Complying with all HIPAA rules and regulations

Benefits

• Click here for more information about the benefits offered as part of our employment package with ORA Orthopedics. Please note that some benefits are dependent upon the position and employment status held: https://flimp.live/ORAOrthopedicsBenefitSummary
• The pay range displayed for this position represents the pay range for all positions that are classified in this job grade. Individual pay will depend on a wide range of factors such as candidate skills, experience, qualifications, education, location, licensure, certification requirements, and alignment with company benchmarks. It is not typical for an individual to be hired at or near the top of the range for their position; compensation decisions are dependent on the facts and circumstances of each case.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED