Patient Registration Representative

CommonSpirit Health • Sacramento, CA

6d

About The Position

As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families. To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.

Requirements

• Minimum 1 year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.
• Experience in requesting and processing financial payments.
• High School diploma, GED or equivalent.
• Thorough understanding of insurance policies and procedures, working knowledge of medical terminology.
• Able to perform basic mathematics for payment calculation.
• Experience in requesting and processing financial payments.
• Intermediate to advanced computer skills.

Nice To Haves

• 2 years preferred.
• Knowledge of charity care programs as well as the various government and non-government programs preferred.

Responsibilities

• ensure a positive patient experience during registration
• identify patients
• collect accurate demographics
• verify insurance
• determine/collect financial liability
• explain hospital policies and patient rights to families

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees