Patient Registration Representative

Family Health CentersBridgeport, WA
29d

About The Position

PRIMARY ACCOUNTABILITY: Responsible for independently performing a wide range of complex and confidential front desk tasks to support the patient encounter.

Requirements

  • Ability to prepare basic correspondence and simple reports using computer.
  • Ability to create, send and manage email.
  • Ability to use a multi-line phone system
  • Ability to access web-based applications and other computer programs.
  • Fully functional in use of the EPM program

Responsibilities

  • Responsible for registering patients and scheduling patient visits
  • Provide appointments to patients using scheduling guidelines
  • Make pre-appointment calls.
  • Accurately and legibly fill out all required forms; verify patient information (demographics, insurance, sliding fee) and update computer information at each patient visit.
  • Process patient payments
  • Collect and post payments on patient accounts into EPM
  • Reconcile and close daily batch at end of business day
  • Performance of administrative duties
  • Answers phone calls and handles incoming and outgoing faxes
  • Obtains release of information requests
  • Assist patients with information requests
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