Patient Registration Representative
About The Position
TekSystems is hiring a Patient Registration Representative for a large healthcare system in Indianapolis, IN! -First person our patients see when they arrive. Main priority is to provide an exceptional patient experience with a warm, welcoming environment. -The ER is a 24-hour, 365-days a year facility and does not close. The schedule is a rotating 12-hour shift, up to 40 hours per week. Schedule example: ---Week A: Work Monday, Tuesday, half-day Friday, Saturday, Sunday ---Week B: Work Wednesday, Thursday, half-day Friday -Team members will be trained in all the following areas: ---Front Triage Desk: Check in patients who walk in through the main entrance. ---Ambulance Bay: Check in patients who come in by ambulance or helicopter. ---ER Floor: Register patients at the bedside with portable computers. Must confirm patient demographics and collect/verify all insurance information for accuracy. Ensure ID/Insurance cards and consents are updated in the EMR system. -Support self-pay process for patients without insurance coverage. Complete required documentation for Medicare patients prior to admissions, if needed.
Requirements
- 2+ years of work experience
- Empathetic and compassionate
- Passion for helping others
- Strong technology skills
Responsibilities
- Check in patients who walk in through the main entrance.
- Check in patients who come in by ambulance or helicopter.
- Register patients at the bedside with portable computers.
- Confirm patient demographics and collect/verify all insurance information for accuracy.
- Ensure ID/Insurance cards and consents are updated in the EMR system.
- Support self-pay process for patients without insurance coverage.
- Complete required documentation for Medicare patients prior to admissions, if needed.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
