Patient Registration Representative I, Call Center, Full Time
About The Position
Position: Patient Registration Location: Call Center Responsibilities: Processes incoming and outgoing calls efficiently and politely. Interviews patient or representative to obtain and record in computer the patient's name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill. Schedules appointments and records all information in patient charts. Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected. Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data. Completes administrative functions for the clinic as assigned by the Practice Administrator Compensation: $18.00 - $20.70 per hour, depending on education and experience. Discretionary bonuses, relocation expenses, merit increase, market adjustments, recognition bonuses, and other forms of discretionary compensation may be available. Requirements: High school diploma or equivalent, Minimum Experience: One (1) year of customer service experience; training in a medical practice preferred Benefits: Medical, dental, vision insurance. Paid time off. Education assistance. 403(b) with employer matching. Additional benefits based on employment status. Additional Information: Job Type: Full-time Benefits: 403(b), 403(b) matching, dental insurance, health insurance, life insurance, paid time off, vision insurance. Relocation: Must relocate to Grand Junction, CO 81505. Work Location: In-person/onsite Application Deadline: December 1, 2025 Be Extraordinary. Join Us Today!
Requirements
- High school diploma or equivalent
- One (1) year of customer service experience
Nice To Haves
- training in a medical practice preferred
Responsibilities
- Processes incoming and outgoing calls efficiently and politely.
- Interviews patient or representative to obtain and record in computer the patient's name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
- Schedules appointments and records all information in patient charts.
- Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
- Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
- Completes administrative functions for the clinic as assigned by the Practice Administrator
Benefits
- Medical insurance
- dental insurance
- vision insurance
- Paid time off
- Education assistance
- 403(b) with employer matching
- life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
