Onsite Patient Registration Rep
About The Position
R1 is a leading provider of technology-driven solutions aimed at transforming the patient experience and financial performance for hospitals, health systems, and medical groups. The company combines the expertise of a global workforce of revenue cycle professionals with an advanced technology platform, utilizing analytics, AI, intelligent automation, and workflow orchestration. As a Patient Registration Rep, you will be the initial point of contact for patients checking into the hospital, assisting them through the registration process with clarity and compassion. The role requires the ability to quickly gather accurate information in a fast-paced environment. This is an onsite position located at 6901 Medical Parkway, Waco, TX 76712, with a rotating shift from 7am-7pm, including weekends and holidays.
Requirements
- High School Diploma or GED
- Strong customer service experience
- Strong computer skills
- Able to work onsite and adhere to rotation shift
Responsibilities
- Work across multiple computer systems to register patients efficiently
- Answer phones and gather information quickly and accurately
- Assist patients who may be ill, anxious, or confused
- Navigate diverse insurance plans and coverage details (with training!)
- Adapt to interruptions from clinical teams during urgent care situations
- Build rapport and ease patient concerns in real time
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
