Patient Registration Tech-US BASED APPLICANT'S ONLY. SPONSORSHIP NOT AVAILABLE

Warm Valley Health Care•Fort Washakie, WY

7h•Onsite

About The Position

Warm Valley Health Care is seeking a dedicated and friendly Patient Registration Receptionist to be the welcoming face of our clinic in Fort Washakie, WY. As the first point of contact for patients and visitors, you'll play a key role in creating a warm and professional atmosphere while handling essential administrative functions that support the delivery of high-quality care. In this role, you'll be responsible for greeting patients, visitors, and staff with courtesy, professionalism, and cultural sensitivity. You will register new and returning patients, accurately entering demographic, insurance, Tribal, and contact information into the electronic health record (EHR). You'll also schedule, confirm, and reschedule appointments in coordination with providers and clinical staff to ensure optimal patient care. Answering and directing phone calls promptly, taking messages, or routing calls as needed will be part of your day-to-day tasks. Additionally, you will ensure patient forms are completed, updated, and scanned into the EHR system, all while maintaining confidentiality and adhering to HIPAA regulations and clinic policies. Your collaboration with nursing and provider teams will be essential to maintain the flow of patients through the clinic, ensuring timely care and efficiency. The ideal candidate will also assist with clerical duties such as filing, faxing, and copying, participate in staff meetings, and contribute to quality improvement initiatives. Above all, we are looking for someone who is passionate about promoting a culturally respectful environment, honoring the values and traditions of the community we serve. Warm Valley Health Care offers a professional clinic setting where cultural respect, teamwork, and quality care are at the heart of everything we do. If you're organized, personable, and passionate about making a difference in your community, we encourage you to apply.

Requirements

High school diploma or equivalent required; post-secondary coursework in office administration or healthcare preferred.
Minimum of 1 year of customer service or front office experience, preferably in a healthcare setting.
Knowledge of medical terminology and basic insurance processes is desirable.
Proficient in Microsoft Office Suite (Word, Excel, Outlook), and comfortable learning new software systems.
Strong organizational, communication, and interpersonal skills.
Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment.
Commitment to confidentiality and patient privacy.

Nice To Haves

Experience or familiarity with Native American cultures and communities is highly valued.

Responsibilities

Greet patients, visitors, and staff with professionalism, courtesy, and cultural sensitivity.
Register new and returning patients, ensuring accurate entry of demographic, insurance, Tribal, and contact information into the electronic health record (EHR).
Schedule, confirm, and reschedule appointments in coordination with clinical staff and providers.
Answer and direct phone calls promptly, take messages, or route calls as needed.
Ensure all patient forms are completed, updated, and scanned into the EHR system.
Maintain patient confidentiality and comply with HIPAA regulations.
Communicate with nursing and provider teams to support the flow of patients through the clinic.
Perform clerical duties, such as filing, faxing, and copying, as needed.
Actively participate in staff meetings, training, and quality improvement initiatives.
Promote a culturally respectful environment in line with the values and traditions of the community served.