Patient Registration Clerk (CSEA)
About The Position
The Patient Registration Clerk provides customer-service and registration/switchboard services within Massena Hospital, and assumes the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Services Manager, this position performs imperative duties including registration pre and full, insurance verification, switchboard and life support alarm coverage, data entry, and point-of-service collections, while maintaining patient relations, customer satisfaction, and Canton-Potsdam Hospital financial solvency.
Requirements
- Highschool diploma or GED
Responsibilities
- Interviews the patient and/or family member either in person or by telephone to collect demographic, financial, and medical information
- Performs correct name inquiry and identifies patient according to policy and procedure without errors
- Collects complete demographic information of patient including address, phone number, and employer
- Collects medical information to include patient complaint
- Explains consent information, obtains signatures, witnesses (legibly) with no omissions
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
