Patient Registration Clerk
About The Position
SUMMARY • Views insurance card(s) and scans into computer system reviewing for mandatory precertification and/or other third party payer requirements • Collects complete financial information to include payer name, identification number, group number, subscriber name, guarantor name and address, and precertification numbers • Selects appropriate financial class and insurance code • Performs online real-time eligibility verification and registration scrub via Epic and makes changes to registration errors accordingly and in a timely fashion • Screens for insurance eligibility via insurance websites, where appropriate • Completes Medicare Secondary Payer Questionnaire for all Medicare-eligible patients • Completes all admission forms required by Medicare STATUS: Part Time LOCATION: SLH - Canton Potsdam Hospital DEPARTMENT: Admin/Business Support SCHEDULE: All Shifts ATTRIBUTES o Medical Terminology o EHR Programs (e.g. Epic) o ICD-10, CPT, HCPCS codes and coding processes o Hospital billing processes and reimbursement RESPONSIBILITIES • Interviews the patient and/or family member either in person or by telephone to collect demographic, financial, and medical information • Performs correct name inquiry and identifies patient according to policy and procedure without errors • Collects complete demographic information of patient including address, phone number, and employer • Collects medical information to include patient complaint • Explains consent information, obtains signatures, witnesses (legibly) with no omissions • Obtains copy of patient identification document(s) • Completes registration process within five minutes for preregistered patients and ten minutes for non-preregistered • Contacts physician offices to obtain and confirm patient information UNION: 1199-200B Clerical Workers (CPH) Note: Not all per diem roles are union eligible EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $18.70 - $27.44 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law. Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.
Requirements
- Medical Terminology
- EHR Programs (e.g. Epic)
- ICD-10, CPT, HCPCS codes and coding processes
- Hospital billing processes and reimbursement
Responsibilities
- Interviews the patient and/or family member either in person or by telephone to collect demographic, financial, and medical information
- Performs correct name inquiry and identifies patient according to policy and procedure without errors
- Collects complete demographic information of patient including address, phone number, and employer
- Collects medical information to include patient complaint
- Explains consent information, obtains signatures, witnesses (legibly) with no omissions
- Obtains copy of patient identification document(s)
- Completes registration process within five minutes for preregistered patients and ten minutes for non-preregistered
- Contacts physician offices to obtain and confirm patient information
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
