Patient Registrar - FT

Medical University of South Carolina•Florence, AL

About The Position

The registration clerks' purpose is to provide accurate registration for accurate billing. The registration clerk is responsible to gather patient information for inpatients, outpatient and all other posts of registration, involving patient interviews, financial counseling and insurance verification, explanation of hospital policies regarding visitation, payment for charges and services available. Also, handles routine inquiries and problems. Ensures good public relations by careful exercise of this function. The registrar is responsible for meeting and/or exceeding customer service expectations related to the registration process. He/she is fully trained and understanding of MUSC Health Patient Financial Services policies and procedures related to his/her job description and the administration of those according to established guidelines. Routine evaluation of performance results in a 95% to 98% success rate to meet expectations and 100% or greater to exceed.

Requirements

High School Degree or Equivalent
At least 2 years or experience in a hospital or medically related environment
Must be able to follow directions and perform work according to department standards

Responsibilities

provide accurate registration for accurate billing
gather patient information for inpatients, outpatient and all other posts of registration
patient interviews
financial counseling
insurance verification
explanation of hospital policies regarding visitation, payment for charges and services available
handles routine inquiries and problems
Ensures good public relations
meeting and/or exceeding customer service expectations related to the registration process
administration of Patient Financial Services policies and procedures according to established guidelines