Patient Registrar-Honolulu - Part Time

Shriners Children's•Honolulu, HI

1d•Onsite

About The Position

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. Join our Shriners Children's Hawaii 'Ohana! We are proud of providing the highest quality care to Hawaii's Keiki for almost 100 years. Shriners Children's Hawaii treats children with neuromusculoskeletal conditions throughout the Pacific Basin regardless of the family's ability to pay. Become a part of our specialized care staff and help us transform lives together. Shriners Children's Patient Registrar is the first person to interact with a patient and family. This person represents Shriner's integral customer service values by performing intake, scheduling, and coordinating duties as it relates to a patient's care. This person will also support any additional coordination of care from the various departments within Shriners Hospital to support the wraparound care that we provide for each of our patients. Confidentiality of patient records is required at all times. This position is part time, non-exempt and benefits eligible.

Requirements

High School Diploma
Minimum two (2) years clerical experince
Experience using MS Office Suite
Familiarity with medical and insurance terminology and local community resources
Must be able to use standard office equipment (phone, computer, copy machine, etc.)
Excellent interpersonal skills and telephone etiquette to interact with fellow staff members, patients, families, agencies and visitors.
Must be able to communicate effectively with diverse groups of individuals.
Strong verbal and writing skills.
Attention to detail and data entry.

Responsibilities

Confirm patient insurance verification and eligibility
Monitor patient appointments and information
Maintain patient rights by educating patients
Responding to patient and patient family complaints
Assemble patient medical record forms and prepare patient identification
Maintain patient flow and update waiting patients
Cancel appointments for patients and documents accordingly in patient electronic medical record (EMR)
Obtain patient information from both new and established patients

Benefits

Medical coverage on their first day
403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service
Paid time off (for FT or PT status 40+ hours per pay period)
Life insurance (for FT or PT status 40+ hours per pay period)
Short term disability (for FT or PT status 40+ hours per pay period)
Long-term disability (for FT or PT status 40+ hours per pay period)
Flexible Spending Account (FSA) plans (for FT or PT status 40+ hours per pay period)
Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected (for FT or PT status 40+ hours per pay period)
Tuition reimbursement
Home & auto insurance
Hospitalization insurance
Critical illness insurance
Pet insurance