Patient Recruiter Associate

Design Science Group•Philadelphia, PA

1d•$58,000 - $61,000•Hybrid

About The Position

Design Science is a human factors research firm dedicated to testing medical devices for usability and safety before they go to market. We're looking for a Strategic Partnership Associate (SPA) to recruit paid participants for user-centered research studies in Philadelphia, Chicagoland and across the U.S. This position plays a key role in bringing innovative medical devices to market with an impact on improving patient lives around the world.

Requirements

1–2 years in customer service, hospitality, call center or medical field
Strong communication, negotiation, and relationship-building skills
Ability to cold call, manage multiple projects, and meet deadlines
High School Diploma required; Bachelor’s degree is beneficial
This position requires you to be in on site 2 days a week in our center city Philadelphia location and remote the rest of the week.
The finalist will be required to successfully complete a background check.

Nice To Haves

Bachelor’s degree is beneficial

Responsibilities

Recruit patients, caregivers, and medical professionals for paid study sessions for our labs in Philly, Evanston and around the U.S.
Manage participant recruitment, screening, enrollment, scheduling, and follow-up communications
Build partnerships with healthcare organizations and advocacy groups
Develop and execute creative recruitment strategies
Coordinate participant logistics and maintain databases (Salesforce)
Attend outreach events and occasionally support front desk operations