Patient Placement Coord Team L- Patient Placement Center (7a -3p shift rotating weekends)

University of Texas Medical Branch (UTMB)•Galveston, TX

22d

About The Position

The Patient Placement Coordinator Team Leader (non-RN) functions independently in an advanced placement role, providing consistent leadership and direction during their shift to optimize patient throughput and maximize bed utilization. This position serves as a resource for departmental processes, offering guidance and education to staff as needed. In collaboration with the Patient Placement and Transfer Center Manager, the Team Leader assists with process development, staff scheduling, education, and participation in leadership call rotations.

Requirements

Associate’s degree or an equivalent combination of education and experience relevant to the role may be considered for this position.
Two (2) years of Patient Placement and Transfer Center (PPC) experience, and the ability to perform the job duties and responsibilities of the department independently.

Nice To Haves

Additional education or degree(s) preferred for job.
Additional years of experience and/or type/area of work experience preferred for job.

Responsibilities

The Patient Placement Coordinator (PPC) Team Leader functions in the capacity of an advanced Patient Placement Coordinator and is responsible for all job functions of that position.
The PPC Team Leader is responsible for acting as a direct resource for staff during the shift and serves as a main point of contact for other departments for issue resolution regarding PPC job functions.
Serves as direct contact with the PPC Manager, Clinical Operations Administrator (COA), and a hospital executive leadership regarding bed placement or hospital transfer issues during the shift.
Escalates all issues in a timely manner to PPC leadership so that solutions can be formulated and applied when indicated.
Provides clear and concise information regarding issues and bed capacity as requested.
Trains staff as needed regarding PPC processes and job functions in conjunction with the recommendations of the Leadership Team.
Assists the PPC Leadership Team with completion of reports and audits as needed.
Assists with completion of the monthly staffing and on-call schedules.
Practices and promotes positive peer and customer relations.
Assists the PPC Leadership Team in the evaluation of staff performance and in the completion of annual performance appraisals.
Attends bed shuttles.
Represents the PPC at the management meetings when needed.
Performs related duties as required.