Patient Observer Shift Lead

VPNE•Worcester, MA

About The Position

The Patient Observer functions under the direction of the registered Nurse responsible for the patient’s care and following the patient’s individualized needs. Nursing care is provided to the patient by the nursing staff.

Requirements

Years of Experience: Entry Level
Language Skills: Proficient in English, both verbally and written
Certifications: CPR and First Aid
Safeguarding
Safeguard the privacy and security of patient information. The employee complies will policies and procedures relating to SSH’s privacy and security programs.
Bring potential compliance issues to a manager, supervisor, director, or VP.
Patient and Family Centered Care
Conveys respect for values, preferences, and expressed needs of the patient and family.
Communicates and collaborates effectively with patients and families to promote patient health and well-being.
Age & Culture
Considers the individual needs of each person with whom they interact.
Interacts with sensitivity in delivering care/services to diverse populations as needed.
Report to workin proper uniform per departmental standards and hospital policy.
All Clinical Patient Support colleagues will maintaina professional, courteous attitude toward patients, co–workers, and all departments daily.
Safety Awareness
Foster a “Culture of Safety” through personal ownership and commitment to a safe environment.
Demonstrate proper body mechanics in all functions.
Understand individual roles/responsibilities in the event ofa hospital code. (e.g., Code Green, Code Red)
Perform proper handwashing per CDC guidelines.
Utilizes Chain of Command to communicate any identified patient or staff safety risks.
Reports patient status to oncoming staff in a respectful, professional manner.
You can access payroll and manage personal clocking and calendars in Time PC Application.
VPNE is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Responsibilities

Oversee the shift of patient observers, ensuring adequate staffing levels and proper distribution of responsibilities.
Coordinate and assign tasks to team members, providing guidance and support as needed.
Monitor patients during the night, maintaininga constant presence to ensure their safety and well-being.
Report to the nursing office for assignment.
Communicate any change of assignment to the nursing office.
Performs patient observation as assigned
Documents patient’s behavior using the appropriate form/tool
Obtains appropriate informationat the start of the shift regardingcare from a Registered Nurse
Patient conversation guidelines should be adhered to
Be prepared to respond to emergencies or critical situations, following established protocols and ensuring a calm and efficient response. (i.e., back to the door)andalways keeps patients in sight.
Monitors patient for escalating behavior.
Accompany the patient to the bathroom and testing locations as needed.
Demonstrate proficiencywith the use of bed alarms.
Ensure the patient’s clothing and belongings areplaced in the patient’s closet away from the patient.
Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
Observes and reportsthe patient’s status and needs to the Nurse.
Remains on duty until relieved by oncoming coverage or the Nurse discontinuescoverage.