Patient Navigator-LVN Cancer

Loma Linda•San Bernardino, CA

11h•Onsite

About The Position

The Patient Navigator-Licensed Vocational Nurse (LVN)-Cancer Clinic works under the supervision of a Registered Nurse (RN), Medical Doctor (MD) or Nurse Practitioner (NP) to provide developmentally appropriate and age-specific direct and indirect patient care in a fast-paced outpatient cancer clinic and infusion center serving patients eighteen years of age or older with suspected or confirmed malignancies or hematologic disorder(s). This role performs designated procedures and treatments which require knowledge and technical expertise within the LVN scope of practice and in accordance with established policies, procedures, protocols, techniques, and guidelines. The Patient Navigator recognizes and reports signs and symptoms of complications and/or allergic reactions immediately to the RN, MD or NP. They exhibit mission-focused thinking and understand the sensitivity of cancer diagnosis and express kindness when communicating with patients facing the unknown of a serious critical illness. Responsibilities also include orienting patients to the clinic routine and preparing patients for examination, assisting MD or NP with examination and procedures as requested, and ensuring insurance authorizations, tests results, appropriate coding, and other required information is available for the provider for review. The role involves following-up on designated case management and navigation activities as requested by the RN, MD or NP, demonstrating flexibility, and willingly floating to other areas as assigned. Performs other duties as needed.

Requirements

Graduate of a school of vocational nursing
Minimum six months experience as an LVN or one year of experience as a Medical Assistant (MA) in a physician back-office setting
Active California Licensed Vocational Nurse (LVN) license
Basic Life Support (BLS) certification issued by the American Heart Association
California Intravenous (IV) Therapy certification and Blood Withdrawal certification required within 90 days of hire
Demonstrates solid knowledge of oncology/hematology disease process and treatments
Able to read, write legibly and speak in English with professional quality
Use computer, printer and software programs necessary to the position, e.g., Microsoft Office, Outlook, electronic event reporting program, established organization electronic medical record
Operate and troubleshoot equipment utilized for position
Perform basic patient care activities using proper body mechanics and safety precautions
Comprehend and follow-through with instructions
Relate and communicate positively, effectively and professionally with others
Be assertive and consistent in following and enforcing policies
Work calmly and respond courteously when under pressure
Collaborate
Accept direction
Think critically and use good judgment
Problem solve and collaborate with licensed care providers as necessary
Perform duties with supervision
Perform basic math functions
Manage multiple patient assignments effectively
Organize and prioritize workload
Recall information with accuracy
Pay close attention to detail
Distinguish colors as necessary for position
Hear sufficiently for general conversation in person and on the telephone
Identify and distinguish various sounds associated with the work place and patient care
Discern temperature variances through touch
See adequately to read computer screens, medical records and written documents necessary to position
Exhibit professional behavior at all times

Nice To Haves

Minimum one year clinical experience in oncology or hematology nursing or infusion center
Speak Spanish

Responsibilities

Provide developmentally appropriate and age-specific direct and indirect patient care in a fast-paced outpatient cancer clinic and infusion center serving patients eighteen years of age or older with suspected or confirmed malignancies or hematologic disorder(s)
Perform designated procedures and treatments which require knowledge and technical expertise within the LVN scope of practice and in accordance with established policies, procedures, protocols, techniques, and guidelines
Recognize and report signs and symptoms of complications and/or allergic reactions immediately to the RN, MD or NP
Exhibit mission-focused thinking and understand the sensitivity of cancer diagnosis and express kindness when communicating with patients facing the unknown of a serious critical illness
Orient patients to the clinic routine and prepare patients for examination
Assist MD or NP with examination and procedures as requested
Ensure insurance authorizations, tests results, appropriate coding, and other required information is available for the provider for review
Follow-up on designated case management and navigation activities as requested by the RN, MD or NP
Demonstrate flexibility and willingly float to other areas as assigned
Perform other duties as needed