Patient Medical Collection Specialist - Bilingual Spanish

Butterfly Effects • Deerfield Beach, FL

10d • Onsite

About The Position

Are you passionate about making a difference in the lives of families affected by autism? Are you detail-oriented, compassionate, and ready to be part of a purpose-driven healthcare team? Butterfly Effects is looking for a Patient Medical Collection Specialist - Bilingual Spanish to join our team at our corporate office in Deerfield Beach, FL!
In this role, you will support our families by ensuring clarity and transparency in the billing and collection process. You will be a key point of contact for clients navigating benefits, payment responsibilities, and claims-providing the empathy, professionalism, and precision that our families deserve.

Requirements

• High School Diploma or GED required.
• 1–2 years of experience in patient billing, collections, or a related healthcare administrative role preferred.
• Bilingual Spanish
• Excellent interpersonal and communication skills, including active listening and professionalism.
• Strong attention to detail and ability to manage multiple priorities.
• High level of accountability and ownership of responsibilities.
• A commitment to service excellence and a positive, solution-focused attitude.

Nice To Haves

• Experience with electronic medical records and insurance verification preferred.

Responsibilities

• Collect outstanding patient balances in a professional, respectful, and timely manner.
• Follow up on client questions regarding invoices, benefits, and payment plans.
• Communicate client financial responsibility clearly and accurately.
• Verify insurance benefits for ABA therapy services (both in-network and out-of-network).
• Provide support in claim follow-up processes to facilitate timely payment.
• Collaborate closely with field staff and office staff to ensure client satisfaction.
• Identify and proactively address potential concerns before they become issues.
• Propose solutions to improve processes and enhance the client experience.

Benefits

• A mission-driven organization where your work supports children and families affected by autism.
• Competitive compensation and benefits package.
• A culture centered on integrity, collaboration, and continuous growth.
• A team of committed professionals who value compassion and excellence.
• Opportunities for personal and professional development in a growing healthcare organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees