Patient Logistics Coordinator-PRN

UMC Health System

6d•Onsite

About The Position

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. Job Summary: The Patient Logistics Coordinator in the Regional Transfer Center is responsible for managing regional transfers and referrals from outlying regional healthcare facilities through a recorded phone line system Reports to: Director of Patient Placement Center, Supervisor of Regional Transfer Center

Requirements

High School Diploma or GED
+1 year of demonstrated use of basic medical terminology
Working knowledge of Microsoft Excel, Amion, Teletracking
Effective communicator and problem solver
Excellent organizational skills with attention to details
Must be able to adapt to changes in workload and possess flexibility when faced with interruptions
Work involves prolonged sitting.
Near visual acuity and good hearing are essential.
Must be able to speak and hear through a headset.
This position works in a well-lighted, temperature -controlled environment.
Work is performed in a low- risk area for exposure to blood borne pathogens and other biowaste hazards.
This position requires working in close proximity to other employees

Responsibilities

Document and monitor all regional transfer requests for admission, including complete and precise documentation of all events and issues related to the transfer request
Follow all EMTALA requirements for incoming transfers
Connect appropriate physicians through a recorded line, utilizing the Amion system for obtaining the appropriate physician on call
Must have knowledge of patient medical conditions/treatment options to select the most appropriate physician/service for acceptance or consult
Follow up on outstanding issues related to any open transfers; including information regarding active or inactive pending transfers during shift change report
Professionally and effectively manage multiple phone lines and transfer requests
All other related assigned duties