Patient Liaison

Catholic Health•Bethpage, NY

1d•$26 - $26

About The Position

At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence-based practice to improve outcomes – to every patient, every time.

Requirements

High school diploma or equivalent required.
Basic Life Support Certification (BLS) from American Heart Association required.
Excellent communication and interpersonal skills with the ability to multi-task required.
Must have superb customer service skills.

Nice To Haves

Prior hospital experience preferred as Unit Secretary or Ward Clerk strongly preferred.

Responsibilities

Receives and directs patients, visitors and hospital personnel arriving on or calling the patient care unit.
Receives requests from patients and families and refers requests to the nurse or appropriate hospital personnel.
Provides information regarding patient location.
Records and delivers messages for patients and staff.
Receives and distributes mail and various other items for patients and staff on the unit.
In collaboration with the Nurse Manager/Charge Nurse, and other unit staff, orders and maintains the appropriate quantity of forms, materials, supplies, and equipment, par levels on assigned unit.
Enters requests for work orders, computer issues etc. into the computer system.
Accurately enters and updates patient data in the computer system in a timely manner.
Performs 1:1's and enhanced supervisions.
Answers call bells and phones, hand washing observations.
Performs unit errands as requested such as retrieve wheelchairs, pick up from the blood bank, pharmacy, stock room, transports discharged patients to the door, etc.
Receives and communicates all pertinent information to appropriate personnel.
Maintains a clean, safe and functional working environment in the nursing station.