PATIENT INTAKE FLOAT - PART TIME

Toledo Clinic•Maumee, OH

About The Position

General Summary: The Patient Intake Float will become an expert in each of the roles within the Intake Process. The day-to-day roles could include patient registration, front desk check-in, call center support, chart prep, or scheduling of new or established patients.

Requirements

High School Diploma of GED Required
Ability to excel in an environment of constant change, problems, and unexpected interruptions, where high pressure to deliver results is expected.
Familiar with utilizing EMR systems.
Willingness to work remotely from one oncology office to help another oncology office.
Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
Flexibility and ability to adjust to a constantly changing work environment
Knowledge of medical office operations, terminology, clinic policies/procedures, paperwork.
Knowledge of how to use office equipment including phone, copier, computer
Knowledge of customer service concepts and techniques
Ability to use a multi-line telephone system.
Ability to communicate clearly in person, on the phone, and via the computer to establish/maintain cooperative relationships with patients, families, physicians, staff and other customers.
Ability to read, understand, and follow oral and written instruction.
Ability to organize and prioritize tasks effectively
Ability to excel in an environment of constant change, problems and unexpected interruptions, where extreme pressure to deliver results is expected.
Knowledge of computer systems and applications.
Working knowledge of Microsoft office and EMRs.
Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
Demonstrates adaptability to expanded roles.
Adheres to all clinic policies and procedures