Part-Time Intake Coordinator
About The Position
Banyan Treatment Centers , a nationally recognized leader in behavioral and mental health care, is seeking a detail-oriented Intake Coordinator to join our team in Milford, DE. As the first point of contact for individuals entering our facility, you will play a vital role in shaping the patient experience. Drawing on your strong customer service skills, you’ll guide patients seamlessly through the admission process with professionalism and respect. Your ability to provide a calm, supportive presence during this critical time will help ensure a smooth and welcoming transition into Banyan's care. Position Details: Reporting to : Director of Operations Schedule: Part-Time, two days per week. Location: Milford, DE (On-site)
Requirements
- Associate degree and/or 1+ years of experience in behavioral or mental health treatment.
Nice To Haves
- 1+ years of experience in behavioral or mental health treatment.
- Experience working with patients at a detox level of care.
- Familiarity with KIPU and Salesforce systems.
Responsibilities
- Monitor Salesforce for pending admissions and take necessary action.
- Create and manage potential admission files in Kipu, ensuring accurate entry of required information.
- Upload and maintain essential documentation, including VOB, Pre-Admission Screening, and insurance verification.
- Collect and verify patient information, secure necessary signatures, and process out-of-pocket payments.
- Assist in gathering consents, identification, and financial documents required for admission.
- Provide behavioral health support by assisting in patient supervision, transport, and adherence to facility protocols.
- Maintain the whiteboard with travel plans, bed assignments, patient descriptions, and contact details.
- Collaborate with clinical staff and supervisors to ensure high-quality patient care and a seamless intake process.
- Approach clients, family members, and visitors with warmth and professionalism, fostering a welcoming environment.
Benefits
- medical, vision, and dental insurance
- whole and term life insurance
- short- and long-term disability coverage
- a 401(k) with employer match
- paid time off and holidays
- wellness incentives
- employee assistance and referral programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
