Patient Insurance Advocate-St. Petersburg

HealthFund Solutions LLC•Saint Petersburg, FL

3d•Hybrid

About The Position

This hybrid position combines remote work with on-site patient interaction at a designated hospital facility. The work week is Monday through Friday, 8:00 AM to 4:30 PM. Remote work will occur on Mondays and Tuesdays, alternating Wednesdays, and on-site work is required every Thursday and Friday. The ideal candidate is compassionate, detail-oriented, and comfortable working in a fast-paced healthcare environment. NOTE: This job description is not intended to be all-inclusive. Duties may be adjusted as needed to meet organizational needs. All candidates must successfully pass a national background check and a 12-panel drug screening. HealthFund Solutions is a drug-free workplace. We are an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

Requirements

High School Diploma required; some college preferred
1-2 years related experience
Knowledge of ACA marketplace, Medicaid, & commercial insurance terms preferred
Computer proficient; EMR/EHR experience preferred
Valid driver’s license, clean driving record, and active auto insurance
Must complete hospital medical clearance and required vaccinations

Responsibilities

Contact patients to assess financial and medical eligibility for coverage
Enroll patients in ACA marketplace plans and obtain required documentation
Guide patients through the enrollment process and assist with case issues
Perform bedside screenings when necessary
Manage a high volume of outreach calls
Document all activity in HealthFund Solutions, Hospital databases, and EMR systems
Stay up to date on ACA policies, procedures and certification requirements
Provide accurate and timely data to support reporting and tracking needs