PATIENT FOOD SERVICES MANAGER

Compass Group•New York, NY

2d•$67,000 - $70,000

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.Job Summary We are seeking a Patient Services Manager to lead our Patient Services Team within a 500+ bed acute care facility. This role is part of a 10-person management leadership team overseeing 100+ union employees.

Requirements

Associate degree with at least one (1) year of experience in food services or a related field, or a bachelor's degree in food service technology/management or a related discipline
Minimum of one (1) year food service management experience, ideally in an acute care setting
Proficiency with Microsoft Office applications, electronic medical records, and diet office systems

Nice To Haves

Certified Dietary Manager, Registered Diet Technician, or Registered Dietitian credentials preferred
ServSafe® certification preferred
Experience working with unionized teams preferred

Responsibilities

Develops goals and oversees the execution of patient food service needs based on medical guidance and patient population requirements
Recruits, trains, coaches, and supports the ongoing development of patient services team members
Ensures compliance with all dietary restrictions and modified diet orders while meeting patient food preferences within established guidelines
Drives patient satisfaction by guiding staff in meeting or exceeding service expectations
Adheres to all regulatory standards—including federal, state, and accrediting bodies—while upholding facility confidentiality, HIPAA requirements, and patient rights
Participates in and/or leads patient satisfaction initiatives, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs
Provides oversight for Food Safety & Sanitation, Patient Services, Scheduling, Onboarding, Payroll, and Labor Management