Patient Financial Specialist

OnPoint Medical Group • Highlands Ranch, CO

3d • $19 - $23

About The Position

OnPoint Medical Group is searching for an outstanding Patient Financial Specialist to join our team! Come join a great group of medical professionals as our network continues to grow!

OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.

Our "Circle of Care" has one primary goal – to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.

Patient Financial Specialist is responsible for patient collections, payment plans, working in conjunction with contracted collection agency, handling credit card disputes, and managing bankruptcy accounts.

Requirements

• High School Diploma or High School Equivalency
• Strong computer skills required
• 5 years collections experience in healthcare
• 2+ years billing experience
• Ability to effectively present information and respond to questions from groups of managers, patients, and the general public
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Must have a high level of energy with the ability to adjust to any justifiable pace.
• Make decisions based more on fact than feeling
• Exhibit behavior which emphasizes compassion, quality, loyalty and conscientiousness
• Ability to establish and maintain effective working relationships with patients, their families and staff members

Nice To Haves

• Some college – medical, business, accounting focus
• Bilingual
• EMR experience preferred – Athenahealth practice management system

Responsibilities

• Patient Collections: Calling on outstanding patient accounts and setting up and managing payment plans
• Uploading and maintaining patient accounts in collection agency software
• Working collection agency patient disputes
• Bankruptcy
• Managing bankruptcy cases in Athena
• Follow OMG Policies and procedures including HIPAA, OSHA and PCI DSS. Maintain and follow strict privacy, confidentiality, and safety protocols. Comply with all government regulations around the following:
• Work within guidance of Billing Compliance Plan and billing guidelines.
• Other Administrative Duties as assigned.
• Maintain a clean and organized work environment
• Deliver faxes to billing department staff member when appropriate

Benefits

• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• FSA options
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• Paid Time-Off earned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees