PATIENT FINANCIAL SERVICE SPECIALIST
About The Position
Are you interested in helping people? Coulee Medical Center’s Patient Financial Services department has an opportunity for a motivated individual to join our team! This position is responsible for helping patients navigate through the complex healthcare system to receive the necessary care while educating patients on their financial obligations. This includes assisting patients with insurances, third-party assistance programs, and/or financial assistance/charity care, and providing out-of-pocket price estimates for upcoming services/procedures. The Patient Financial Services Specialist is also responsible for the billing and collection of self-pay balances on patient accounts and maintaining positive patient relations. This individual must be able to provide a courteous, compassionate, and positive attitude when working with our patients; and must also be organized, and adaptable, with a problem-solving mentality. The PFS department is a fun yet challenging environment to work in – we hope you join our team!
Requirements
- provide a courteous, compassionate, and positive attitude when working with our patients
- must also be organized, and adaptable, with a problem-solving mentality
Nice To Haves
- 2 years’ of experience in the medical billing or financial counseling field is preferred.
Responsibilities
- helping patients navigate through the complex healthcare system
- educating patients on their financial obligations
- assisting patients with insurances, third-party assistance programs, and/or financial assistance/charity care
- providing out-of-pocket price estimates for upcoming services/procedures
- billing and collection of self-pay balances on patient accounts
- maintaining positive patient relations
Benefits
- Medical
- Dental
- Vision
- 403(b) with a maximum match of 5% (match depends on years of service)
- Employer paid life insurance
- Employer paid Long-Term Disability
- Health Flex Spending Account (HFSA)
- Day Care Flex Spending Account (DFSA)
- EAP
- Earned Leave accrual (.071153846/hr) & Paid Sick Leave accrual (.025/hr)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
