Financial Service Specialist
About The Position
Financial Service Specialist Remote opportunity on the Centralized Authorizations team! Do you have strong attention to detail and great communication skills? The Financial Services Specialist is responsible for accurately identifying and registering patient insurance and benefit details while safeguarding protected health information (PHI). This role interacts with patients using system tools to gather information, explain financial responsibilities, and guide those needing financial assistance . The Financial Services Specialist may also generate insurance and self-pay estimates to ensure efficient, timely processing before services are provided. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.
Requirements
- Strong communication skills, both verbal and written
- Very strong attention to detail
- Ability to enter and manage sensitive personal and financial information
- High school graduate or equivalent (Required)
- 6 months’ related experience such as customer service, medical office setting, other healthcare or revenue cycle/billing setting (Required)
- Insurance experience strongly preferred
- Excellent communication skills
- Strong attention to detail
Nice To Haves
- Insurance experience strongly preferred
Responsibilities
- Provides financial education and/or financial assistance opportunities to consumers prior to services being rendered
- Collects balances or other monies due at time of pre-registration process
- Creates self-pay and insurance estimates
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Reimbursement for certifications and free access to complete CEUs and professional development
- Pet Insurance
- Legal Resources Plan
- Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
