Patient Financial Counselor

Cancer Specialists LLC•Jacksonville, FL

4d•Onsite

About The Position

Cancer Specialists of North Florida is recruiting for an experienced Patient Financial Counselor for our busy Southside Office. The Patient Financial Counselor is responsible for insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-pays. Obtains pre-authorization of services. Obtains and maintains accurate patient demographics. Essential Duties and Responsibilities include the following: Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner. Performs insurance verification process on all third party payers. Obtains initial and subsequent pro-authorization for services and surgeries. Re-verifies benefits and obtains authorization and/or referral after treatment plan has been discussed, prior to initiation of treatment. Ensures appropriate signatures are obtained on all necessary forms. Utilizes the Summary of Patient Reimbursement and Liability form and obtains appropriate approvals as required. Performs financial counseling process and forwards to Billing Office. Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services), and all appropriate forms filled out. Collects co-pay, deductible and other out of pocket amounts at time of visit. Assists in maintaining manuals, logs and other required documentation as required. Demonstrates as understanding for patient confidentiality to protect the patient and the clinic/corporation. All other duties as assigned. Full Time Position Location Address: 7015 AC Skinner Parkway, Suite 1, Jacksonville, FL 32256

Requirements

High School Diploma or equivalent required.
Minimum of three (3) years of medical business office experience with financial counseling experience.

Responsibilities

Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner.
Performs insurance verification process on all third party payers.
Obtains initial and subsequent pro-authorization for services and surgeries.
Re-verifies benefits and obtains authorization and/or referral after treatment plan has been discussed, prior to initiation of treatment.
Ensures appropriate signatures are obtained on all necessary forms.
Utilizes the Summary of Patient Reimbursement and Liability form and obtains appropriate approvals as required.
Performs financial counseling process and forwards to Billing Office.
Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services), and all appropriate forms filled out.
Collects co-pay, deductible and other out of pocket amounts at time of visit.
Assists in maintaining manuals, logs and other required documentation as required.
Demonstrates as understanding for patient confidentiality to protect the patient and the clinic/corporation.
All other duties as assigned.