Patient Financial Coordinator, Financial Assistance Unit, $1,000 Bonus, Bethesda West, FT, 8:30A-5P, M-F No Weekends

Baptist Health South Florida • Boynton Beach, FL

63d • $20 - $26

About The Position

The incumbent will help patients understand their financial responsibility by providing access to a variety of financial resources, via telephone, in-person, or bedside. Evaluates the financial situation of uninsured or underinsured cases and determines eligibility for financial assistance or payment options. Negotiates/collects deposits from insured patients (copayments, deductibles, and co-insurance), securing maximum patient reimbursement, and updating accounts accordingly. This incumbent will be responsible for meeting individual/departmental collection goals. Acts as a liaison between patients, their insurance company, and departments rendering service to maximize communication and productivity. Estimated pay range for this position is $20.02 - $26.02 / hour depending on experience.

Requirements

• High School,Cert,GED,Trn,Exper.
• A minimum of 2 years collection experience.
• Complete and successfully pass the Patient Access training course.
• Ability to multitask and work under pressure while still meeting stringent deadlines and maintaining focus on department goals.
• Math and analytical skills.
• Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills (verbal and written).
• Minimum Required Experience: 2 Years

Nice To Haves

• Associates Degree.
• CHAA Certification.
• Knowledge and understanding of medical and insurance terminology, insurance contracts, authorizations/pre-certifications, ICD-10, and CPT codes.
• Knowledge of components of the UB-04 form.
• Knowledge of regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA. and Medicare coverage structure, including medical necessity compliance guidelines.
• Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills.
• Bilingual English, Spanish/Creole preferred.

Responsibilities

• help patients understand their financial responsibility
• providing access to a variety of financial resources, via telephone, in-person, or bedside
• Evaluates the financial situation of uninsured or underinsured cases and determines eligibility for financial assistance or payment options
• Negotiates/collects deposits from insured patients (copayments, deductibles, and co-insurance), securing maximum patient reimbursement, and updating accounts accordingly
• meeting individual/departmental collection goals
• Acts as a liaison between patients, their insurance company, and departments rendering service to maximize communication and productivity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees