Patient Financial Advisor - Patient Access - Evening Shift (4pm - 12am)

Union 1199•New York, NY

3d•$31 - $33

About The Position

Define the patient care experience at New York Presbyterian Hospital Patient Financial Advisor - Patient Access - Evening Shift Make a lasting impression on patients at NewYork-Presbyterian as a Patient Financial Advisor. Assist patients with questions and concerns. Keep families informed. Light up the room with your presence while making the promise of putting patients first a reality. Join a supportive team, and help us deliver superior customer service to our diverse local community. As a member of our administrative team, you'll discover what sets us apart - passion for the individuals and families in our care. Explore this opportunity: The Patient Financial Advisor serves as the patient’s main point of contact and the face of the NewYork-Presbyterian organization as the patient schedules, is approved for, and registers for treatment. Under the supervision of the Administrator, the Patient Financial Advisor is responsible for scheduling patients for visits, tests, and admissions, registering patients when they arrive, screening for medical necessity, and obtaining necessary pre-certifications and authorizations. These tasks must be completed with an emphasis on both accuracy, to ensure payment from third parties, and customer service, to foster a positive patient experience. The shift for this position includes rotating weekends and holiday. The training for the position will take place for the first few months on a 8am - 4pm schedule.

Requirements

High school diploma or GED
One year of customer service experience
Experience using electronic health information systems for registration and scheduling