Patient Financial Advisor I (Hybrid), Day Shift, Patient Customer Service

Adventist HealthCare•Gaithersburg, MD

11d•$20 - $26•Hybrid

About The Position

Adventist HealthCare seeks to hire an experienced Patient Financial Advisor I for our Patient Financial Services department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing. As a Patient Financial Advisor, you will: Scheduling and coverage authorization of scheduled services May require physician/clinical communication Pre-registration of scheduled services to include coverage verifications and authorizations Assisting patients in completing AHC charitable applications at the medical centers

Requirements

Minimum of 2 years of experience within a healthcare financial environment. It can include insurer or public health settings as well.
High School Graduate or equivalent.
Ability to work independently and in a team environment.
Must maintain a high level of confidentiality
Must work well in stressful environments without compromising quality and accuracy.
Strong Customer Service skills
Ability to participate in an environment that promotes staff development, productivity, satisfaction, and efficiency
PC skills in a Windows environment are required. Knowledge and utilization of desktop applications, including Word and Excel, is helpful.
Ability to initiate and follow through on projects and work independently.
Strong written and verbal communication skills.

Responsibilities

Scheduling and coverage authorization of scheduled services
May require physician/clinical communication
Pre-registration of scheduled services to include coverage verifications and authorizations
Assisting patients in completing AHC charitable applications at the medical centers

Benefits

Work life balance through nonrotating shifts
Recognition and rewards for professional expertise
Free Employee parking
Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
Paid Time Off
Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
Subsidized childcare at participating childcare centers
Tuition Reimbursement
Employee Assistance Program (EAP) support