PATIENT FINANCE SERVICES REPRESENTATIVE

Sparta Community HospitalSparta, IL
11d

About The Position

Sparta Community Hospital is seeking a dedicated and organized individual to join our Business Office team as a Patient Financial Services Representative. At Sparta Community Hospital, we're dedicated to providing essential medical services to individuals in the communities we serve. By joining our team, you'll have the opportunity to make a significant impact on the lives of those in need. The Business Office at Sparta Community Hospital plays a vital role in ensuring the financial health of the Organization by maximizing revenue collections and minimizing bad debt. By doing so, the Business Office plays a key role in supporting the Organization’s mission of providing quality healthcare services to the community. The Patient Financial Services Representatives act as patient advocates, assisting patients regarding their balances and works closely with other Patient Financial Services Representatives in a team environment. As patients often have questions about their bills, insurance coverage and payment options, the Business Office Team serves as a point of contact for patients, providing assistance and resolving billing issues to ensure a positive experience and maintain patient satisfaction. In addition to our exceptional patient care, we prioritize continuous improvement and innovation. By investing in the latest technologies, our staff have access to the tools they need to deliver the best possible outcomes. At Sparta Community Hospital, we value our employees as our greatest asset. Our generous and competitive benefits package supports your health and wellbeing, allowing for an ideal work/life balance.

Responsibilities

  • assisting patients regarding their balances
  • works closely with other Patient Financial Services Representatives in a team environment
  • providing assistance and resolving billing issues to ensure a positive experience and maintain patient satisfaction

Benefits

  • 144 HOURS OF PAID TIME OFF IN YOUR FIRST YEAR
  • PTO PAY OUT AT THE END OF THE YEAR
  • ADDITIONAL PAID TIME OFF for Jury Duty, Short-Term Disability, Long-Term Disability.
  • EDUCATION. Sparta Community offers various opportunities for loan and tuition assistance.
  • PAID LIFE INSURANCE POLICY to protect you and your family in case of unforeseen events.
  • HEALTH, DENTAL, AND VISION INSURANCE that provide you with quality care and affordable options.
  • RETIREMENT PLAN. We provide 4% of an employee’s wages to their retirement fund each year! In addition, all employees have the option of contributing to a 457(b) plan.
  • PROFIT SHARING. We share our profits with our employees through additional retirement contributions.
  • Flexible Schedules that allow you to balance your personal and professional responsibilities.
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