Patient Finance Manager
About The Position
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview The Senior Manager of Patient Financial Services is responsible for insurance, managed care, and patient billing using complex information technology systems. This role establishes procedures and maintains compliance with all regulations for claim processing, insurance follow-up, denial management, cash posting, patient collections, and customer service. The Senior Manager identifies and implements best practices and opportunities for improvement and is expected to meet key revenue cycle indicators, including but not limited to days in accounts receivable, cash collection, and days in credit balance, write-offs, and other relevant revenue cycle metrics. Responsible for overseeing the continued supervision and training of departmental staff, timely processing of Employee Performance Appraisals, establishing an internal audit process, and generating month-end reports for closing the EPIC system, as well as generating management reports for fiscal and productivity analysis.
Requirements
- Associate of Arts required. Bachelor's Business Administration or related field preferred.
- Minimum of three years of management-level healthcare billing and/or collections experience or equivalent job-related experience in a healthcare environment preferred.
- Experience in workflow analysis and management, staff recruitment, development and training, and revenue cycle management.
- Proficient in using Excel, which generates reports for the Vice President of Patient Financial Services.
- Minimum of five years in Accounting-related or equivalent job-related experience in a healthcare environment.
Benefits
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Ambulatory Health Care Services
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
