Patient Family Representative I

Saint Francis Health System

11d • Onsite

About The Position

The Patient Family Representative is responsible for greeting patients, families and visitors arriving at the hospital and coordinating communications between hospital staff, patients and their families; serving as an information provider.

Requirements

• High School Diploma or GED
• 1 - 2 years related experience
• Advanced computer skills, including Word, Excel and Windows.
• Proficient with the use of Outlook.
• Excellent interpersonal skills required.
• Ability to work with minimal supervision.
• Ability to demonstrate excellent customer service skills.

Responsibilities

• Greet patients, families and visitors arriving at the hospital.
• Works closely with volunteers to ensure that the patient's, families and visitors needs are met.
• Directs the escorting of the patients, families and visitors by the volunteers throughout the hospital.
• Information provider for patients, families and visitors.
• Coordinate communications between hospital staff, patients and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees