Patient Experience Specialist
South Central Regional Medical Center•Laurel, MS
12d
About The Position
We are seeking a friendly, detail-oriented Entry-Level Medical Desk Clerk to join our healthcare team. This position is responsible for providing administrative support, managing patient flow, and ensuring a smooth and welcoming front desk experience. Ideal candidates are organized, punctual, and have a passion for helping others in a healthcare setting.
Requirements
- Must be able to type 30 wpm
- Ability to read, write and understand verbal and written instructions.
- Basic computer skills
Responsibilities
- Greet and check in patients in a professional and courteous manner
- Answer multi-line phones and direct calls appropriately
- Schedule patients using electronic medical records (EMR)
- Verify insurance information and collect co-pays or balances
- Enter and update patient information accurately into the system
- Maintain a clean and welcoming front desk and waiting area
- Assist with filing, faxing, scanning, and other clerical tasks as needed
- Ensure patient confidentiality and comply with HIPAA regulations
- Check out patients and make follow-up appointments
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
